Your enquiry

Privacy & contact information

This page explains how enquiries and external contact links work on the TidySide website.

Information entered into the quote form

The form uses your name, contact details, town, service requirements and job description to prepare a WhatsApp message. The website does not submit these details to a website database, store them in browser storage or send them by email.

When you choose “Continue to WhatsApp”, your enquiry text is included in a link to WhatsApp. It is shared with WhatsApp when you open that link; you must then press Send in WhatsApp to deliver the message to Shane. You can instead copy the request and use your preferred messaging method. Please avoid including sensitive information.

Speaking with TidySide

TidySide Ltd uses the details you send to respond to your enquiry, prepare quotations, arrange agreed services and maintain necessary business records. This processing is based on steps you request before a contract, performance of a contract, legitimate business interests and relevant legal obligations. Enquiries are received via WhatsApp or the contact method you choose, not stored in a database on this website.

Enquiry messages and job records are kept only for as long as reasonably needed for the enquiry, customer relationship, accounting and legal requirements. Contact Shane on 087 242 6699 if you want to ask about, correct or request deletion of your personal information.

Cookies and external services

TidySide does not set its own analytics or advertising cookies or use browser storage on this website. Our homepage displays Google customer reviews using a widget provided by EmbedSocial. To display those reviews, your browser requests content from EmbedSocial, which may process technical information such as your IP address and browser details. EmbedSocial states that its widgets do not themselves set cookies, although certain optional integrations can involve third-party cookies. See EmbedSocial’s privacy policy for further information.

The hosting provider may process website access logs for security and operation. When you use a phone, WhatsApp or Google link, the relevant external service handles your information under its own privacy notice.

Photographs

Photographs on the website are illustrative and should not be taken as photographs of jobs completed by TidySide. When photographs of completed work are published, they will be identified as TidySide projects.

Your data protection rights

You can request access to your personal data, correction, erasure, restriction or objection where applicable. You may also lodge a complaint with the Data Protection Commission. For a privacy query, contact TidySide using the phone number or registered office address below.